At Anoria, we believe trust is one of the most beautiful things we can create — right alongside our handmade pieces. These Terms & Conditions ensure clarity, fairness, and peace of mind for everyone who shops with us.

Each item is crafted with care and intention. Full payment is required at checkout to confirm your order. Once payment is received, we begin preparing your piece for shipment.

We accept secure payments through trusted gateways. Your personal information and payment details are always handled safely and never shared.

Because many of our products are handmade or customized, slight variations in color, shape, or design may occur. These are part of what makes each Anoria piece unique and special.

Custom or personalized orders cannot be canceled once production has begun.

We package each item carefully to ensure safe arrival. Shipping times vary based on your location and order size. Once shipped, you’ll receive tracking information via email.

Delays caused by postal carriers or unforeseen circumstances are beyond our control, but we’ll always help in any way we can.

If you receive an item that’s damaged or incorrect, please contact us within 7 days of delivery with photos and order details. We’ll be happy to assist with an exchange or store credit.

Due to hygiene and customization, we cannot accept returns on earrings or personalized jewelry unless defective.

Each piece deserves gentle care. Avoid prolonged exposure to water, perfumes, or harsh chemicals. Store your jewelry in a dry place to preserve its beauty for years to come.

Anoria is not responsible for loss or damage after delivery confirmation. Please ensure your shipping details are accurate before completing your purchase.

By placing an order through Anoria, you agree to these Terms & Conditions. We may update them from time to time to reflect new policies, services, or legal requirements.